Ages
11+
FREE
Service
Travel Training is a free service funded by Wigan Council to help young people and adults become more independent by accessing public transport. We support people to learn new skills and gain the knowledge needed to travel safely and confidently to a variety of destinations, such as schools, colleges, day provision, workplaces, and social groups.
Our personalised training is tailored to each individual’s needs and abilities, focusing on building confidence, understanding travel routes, using timetables, and managing unexpected situations. Whether someone is transitioning to adulthood, returning to education, or seeking greater independence, our team is here to support them every step of the way.
We aim to increase opportunities for education, employment, and social inclusion—empowering people to lead fuller, more connected lives.
WHO CAN ACCESS TRAVEL TRAINING?
- Young people from the age of 11 years if they have an EHC (Education, Health and Care) Plan.
- Adults over the age of 18 years.
When we receive a request for travel training we will confirm eligibility by contacting Wigan Council.
HOW IT WORKS
Travel Training is different for each person, and we make sure to offer the right support for everyone. Below is an example of how we help someone through the process, which usually takes 6 weeks, but we can adjust the time to be shorter or longer if needed.
Initial Call
We will contact a person or individual within 3 working days to arrange a home visit. We will also send information on what Travel Training is beforehand so a plan can be discussed in more detail in person.
Home Visit
This is where our experienced travel trainers discuss the route and challenges a learner may face and to answer any questions people may have. At this time we may organise a start date for the first 6 week sessions.
Begin Sessions
Each person learns differently and our sessions are designed around a person such as what days they would like to travel independently, and if the journey is one way or return.
6 Week Check-in
We will review a trainer’s progress at this time and see if any additional support is needed.
Final Check
Just before we confirm a learners progress we will check all the milestones have been completed. This will involve the individual and/or family as well to gather their thoughts and ask for any feedback.
A couple of useful Apps
Walkthrough Videos
Wigan Bus Station Walkthrough
A quick walkthrough of Wigan Bus Station, showing bus bays, facilities and crowds expected.
Leigh Bus Station Walkthrough
A short tour of Leigh Bus Station, including the Vantage busway stops and facilities.
Walk Through Videos
3:24
6:38
Supported by Wigan Council
Wigan Council Support this project to help people access public transport independently.