Trainee Advocacy Fieldworker


Post: Trainee Advocacy Fieldworker

Closing Date28th Feb 2024
Interviews7th March 2024
Salary£22,000 (reviewed on completion of advocacy qualification, usually taking 12 months)  
Post typePermanent
Holidays (per year)22 days plus bank holidays
Sick Pay4  weeks full pay, increasing based on length of service
Hours37 hours per week

Benefits: Onsite parking, flexible working, casual dress, regular team building events and socials, autonomy and opportunities to be creative, the chance to be involved in other aspects of the organisation, training and development opportunities and work’s mobile.

Inclusive employer

We strive to be an inclusive provider. We understand that everyone’s circumstances are different and that work does not always have to take place between 9am – 5pm Monday to Friday. We therefore offer our team a range of flexible working opportunities. If you would like to see what some of our past and present staff think about working with us, you can see their testimonies here: We particularly want to encourage applications from disabled people. We therefore have a guaranteed interview scheme which you can learn more about here: : (Disabled Applicants will be eligible for our Guaranteed Interview Scheme).   

Responsibilities of the role:

We are searching for someone to join our adult advocacy team. Our team work with people age 18+ in Wigan Borough. We provide advocacy for people with learning disabilities whose children are being assessed by social care. This involves ensuring the voice of the parent is heard within Children in Need, Child Protection and Public Law Outline meetings and court. In addition, we provide advocacy for adults in relation to the Care Act. This is a piece of legislation that gives adults with eligible needs the right to support from social care. We ensure that adults views and wishes are heard through all Care Act processes, this includes safeguarding, care planning and assessments.

You will be joining an experienced and supportive team, who will be on hand to offer guidance, support and shadowing opportunities. In your first year of employment, you will undertake a level 4 qualification in advocacy within your working hours. This training helps you to attach practical experience to theory and legislation. Whilst undergoing training you will manage a caseload smaller than your colleagues and receive weekly supervision. After you have completed your training, your salary will be reviewed.

Skills and experience for the job:

We are a user-led organisation, passionate about providing the best service possible for disabled people and their families. You must be able to demonstrate that your values align with that of our organisation and that you are motivated by making a positive difference to the lives of disabled people.

Excellent communication skills are essential. The people you advocate for will have varying needs, therefore, being able to adapt your style, use communication aids and think creatively is required.

The service is demanding, therefore you will also need to deal with complex and difficult situations, manage a busy case load, demonstrate high levels of patience and understanding and feel comfortable acting assertively.

A significant portion of your time will be spent working face-to-face with the people we support, however, you will be expected to keep up to date case notes, send emails and attend digital meetings. Therefore, strong IT skills are essential.

Finally, we are extremely proud of our local roots. We are therefore looking for candidates who have a strong understanding of the Wigan Borough, are passionate about local services and supporting local people.


  • We are a user-led organisation. You must ensure that the views of the people who use our service are central to all that we do.
  • Be involved with the wider work of Embrace. This means our fundraising activities, social events and in-house committees. 
  • To provide advocacy for learning disabled people, whose children are being assessed by children’s services.
  • Attend multi agency meetings, assessments and court, alongside the people you advocate for to ensure they are able to fully participate.
  • To work holistically with learning disabled people, recognising other areas in their lives where support would be beneficial that does not directly relate to our service.
  •  To support parents to access help which will improve their parenting skills and confidence, for example volunteer ‘parenting mentors’ who can be matched with parents and work with them at home.
  • To support parents to access help/advice/information they may need in relation to housing, benefits, physical/mental health issues etc.
  • To ensure parents understand information in meetings, letters, reports and legal documents.
  • To make information accessible wherever possible, so parents understand what actions they are required to take.
  • To work in collaboration and share knowledge with other professionals, so that they can develop how they work with learning disabled people.
  • To travel across the borough of Wigan, and occasionally beyond, to deliver the service.
  • To work with people of different age groups and disabilities.
  • Along with the Co-ordinator, to continuously monitor and evaluate the effectiveness of this service.
  • To work with and help support volunteers.
  • To be able to work out of normal office hours.



Education and QualificationsEssential/Desirable
Relevant degree or other professional qualificationD
Full clean driving license and use of own car insured for business useE
Commitment to further training and developmentE
Experience and Knowledge 
To have significant experience and or qualification in the disability field ( in particular child protection).D
Knowledge and understanding of relevant legislation, policy and practice in relation to advocacy and service user groupsD
Relevant experience of working with people with disabilities and their families and/or other disadvantaged groupsE
Practical experience and knowledge of advocacyD
Understanding of the way health and social care services are provided for vulnerable peopleE
Proven track record of effective and efficient service delivery in a relevant area of workD
Relevant knowledge of the needs/circumstances of vulnerable people and their families D
Empathy and understanding of family dynamics and the challenges the people we support face.E
Experience and knowledge of safeguarding and working with vulnerable peopleE
Experience of working in partnership with different professionals and organisations and developing trust, respect and co-operation    D
Experience of recording, monitoring and evaluating service dataD
Experience and understanding of how to use the Microsoft Office software suite and other IT and office equipment.E
Abilities, skills and personal qualities 
Excellent communication skills both written and verbal E
Ability to motivate and negotiateE
Ability to empower individuals and build up their confidenceE
Ability to work with others as part of a teamE
Commitment to lead and motivate others to achieve positive outcomes  D
Ability to think and work in creative, flexible and innovative waysE
Effective listening, diplomacy and mediating skills, with the ability to act upon what is heardE
Ability to respect confidentiality.E
Ability to work under pressure, meet deadlines and prioritise workloadE
Ability to work within the ethos of Embrace and to demonstrate a genuine commitment to promoting and achieving our core values (below).E

We are a user-led organisation. This means that the people who use our services set our strategic goals, ensure we remain aligned with our mission and make sure that disabled people in Wigan receive the best service possible.

Our Core Values

  • Equality – All people should have equal opportunities to learn, grow and enjoy their life.
  • Inclusion – We believe our communities are a better place to live when all people are included.
  • Community – We are a proud local charity, who benefits greatly from strong community connections. We value our local community.
  • Accountability – We recognise that our community trust us to deliver the best service possible for local people. This is why we are accountable in everything that we do.

Our Core Behaviors

  • We expect all staff to display the following behaviors:
  • Ambition: Do not set boundaries on what you, your team and the people you support can achieve.
  • Creativity: Feel empowered to use your imagination and think of new and exciting ways we can help people achieve their goals.
  • Compassion: be kind to your colleagues and the people we support. Listen, understand and empower people.
  • Pride: Make sure that you are proud of all the work you do at Embrace. Ensure that you deliver a high quality service.

To apply please complete the Microsoft Form below by 11pm on 28th February 2024. Interviews will be arranged for 7th March 2024.

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